Listen and Learn: uncovering needs

When we finally get that meeting it is easy to be too desperate to show how great we are. We suggest you sit on your hands and hold yourself back a bit? This is tough, but the rewards are many. Imagine they came to your conclusion before you even ask?

This challenging and highly interactive session explores how you can best ask the questions that get under the skin of what they really want. In the words of Stephen Covey, “seek first to understand and then to be understood”.

  • What’s up? Open questions that uncover needs
  • Asking the difficult questions and loving the power of the pause
  • Don’t pitch it yet, ask another belter of a question
  • Listening to understand: passive, selective and active listening


 

HOW WE DO IT

delivery methods

Let’s talk! Call us on 0333 577 0040 to discuss your specific needs and build the programme that’s right for you.

BLEND AND BUILD

we can work together on creating something unique just for you!  

WANT TO KNOW MORE?

Call us on 0333 577 0040 or complete the form below.

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